Emergency Tree Removal and Roof Repair
Customer Problem
George Terry contacted Crew Restoration regarding a tree that had fallen on his property, causing damage to the roof. Despite initial emergency services provided, the customer had not received further communication.
How Crew Responded
Crew Restoration responded promptly to George Terry’s call, confirming the initial emergency service details and checking for updates on the job status.
Solution Provided
The team verified that an estimate and invoice had been sent to the provided email address, and advised George to have his wife check for the email correspondence to proceed with the repairs.
Result
George Terry acknowledged the receipt of the estimate and confirmed that further actions would be taken after verifying the email. The customer appreciated the assistance and planned to follow up accordingly.
