Completion date: December 23, 2025
Location: Sioux Falls, SD
Solutions Provided:
Initial Loss & Mitigation Setup:
Upon arrival, water damage was identified in multiple interior rooms with saturation affecting carpet, carpet pad, and lower wall areas. The initial scope of work included removal of wet carpet pad and selective cutting/removal of carpet in the affected rooms to prevent further moisture migration. Drying equipment was then strategically placed, and a dry log was initiated to track moisture levels and environmental conditions throughout the mitigation process.
Drying & Monitoring:
Commercial-grade air movers and dehumidifiers were installed to address moisture in flooring systems and adjacent materials. Ongoing moisture checks were performed on drywall, flooring, and surrounding structural components. Moisture readings confirmed that drywall reached acceptable dry standards, allowing for safe removal of drying equipment.
Material Removal & Contents Handling:
Carpet was cut out and removed in both affected rooms, and all impacted carpet materials were disposed of due to contamination and saturation. Contents within affected areas were manipulated and protected to allow full access for drying and cleaning.
Cleaning & Sanitization:
A bio-clean was performed in all affected areas. All impacted surfaces were treated with an antimicrobial solution, followed by hot water and Dawn soap cleaning to neutralize contaminants and odors , the treatment was fully completed as part of the mitigation protocol.
Secondary Drying:
After antimicrobial application, three (3) air movers were set up to dry treated surfaces and ensure no residual moisture remained. Due to customer scheduling constraints, equipment pickup was delayed and rescheduled.
Final Verification & Equipment Removal:
Final moisture checks confirmed all affected areas were completely dry. Drying goals were met, and all equipment was removed with no remaining moisture concerns noted. The property was left in a clean, stable condition and ready for the next phase of restoration or repairs.
Photos & Videos
Mary Liggons2025-07-24Trustindex verifies that the original source of the review is Google. The guys that came to evaluate what I thought was a huge problem were professional, courteous, thorough, knowledgeable, and honest. They took pictures, climbed on the roof and in the attic. They showed me the roof and attic pictures which were all ok & everything was dry! I just needed to paint the ceiling! It took me a minute after they left to realize that is all I had to get done! The ONLY thing I wished was that there was a follow up call or email/text with the photos and findings maybe. Hannah Sacco2025-07-24Trustindex verifies that the original source of the review is Google. Crew Restoration is the best in South Dakota! Vic & Jael were very knowledgeable and helped me navigate the situation! I will always refer & recommend this crew at Crew!!! 😉🙌 Andrew Smith2025-07-18Trustindex verifies that the original source of the review is Google. WOW! This wouldn’t happen if we didn’t have crew. A fire Destroyed the attic and the kitchen It was a mess. But then we look back on it And it’s even more beautiful Post fire. Thank you, crew! We Appreciate everyone In crew’s Universe! Melissa Johnson2025-07-15Trustindex verifies that the original source of the review is Google. CREW, along with Visions design did a home remodel project for us last fall and even when I made a pretty major change half way through the project, they rolled with it and I LOVE the end result! (I sit in my dreamy sunroom with my coffee every single morning!) 🩷 There was a slight mishap with our kitchen cabinetry and you know what? They acknowledged it, fixed it, and their vendor went ABOVE AND BEYOND to see that we were more than happy with the end result. We went from dark woods and brown/black counters to bright, airy, and dreamy! Thanks so much, CREW! Diz03212025-07-07Trustindex verifies that the original source of the review is Google. First, a special thanks to Trevor Daily of Budget Blinds for introducing us to the Crew Construction & Restoration team. We utilized Crew to prepare our deck for installation of automatic outdoor (Budget Blinds) shades. Our primary (Crew) contacts were Jael and Brandon. Both delivered exceptional customer service and reliable timeline commitments. Jael provided transparent itemized quotes and responded immediately to our sometimes last minute changes. We always understood the cost of each phase of project before the it started. Brandon met with the workers at our home at the start of each phase to ensure everyone was on the same page. He routinely checked in with us until the project was completed. We had complete confidence every step of the way. Our project included 3 stages including construction, electrical, and staining/painting. Each team was meticulous in their work and clean up. We are bringing Crew back to provide quotes on multiple projects because we trust them. We highly recommend the Crew Construction & Restoration. Bill Christy Marketon2025-07-02Trustindex verifies that the original source of the review is Google. Outstanding team of tradesmen. They are curtious fast and work hard to make sure the job done right. Nic Allen2025-07-02Trustindex verifies that the original source of the review is Google. From the initial consultation to the work, working with insurance company, and after the work was done CREW was awesome to work with and did everything in their power to complete the work ASAP. Very professional and easy to communicate with. HIGHLY RECOMMEND! Rylee Groeneweg2025-07-02Trustindex verifies that the original source of the review is Google. Had a pipe burst in my basement, Crew helped to minimize the loss of property. They were also able to repair the pipe, and a section of sheet rock very quickly so that I could use my basement again. Give them a call!Google rating score: 4.6 of 5, based on 166 reviews
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