Completion date:  December 29, 2025
Location: Sioux Falls, SD

Solutions Provided:

Problem Identified:
Water intrusion impacted multiple levels of the structure. Active water migration was observed moving downward from the upper level through flooring assemblies. Widespread moisture saturation and mold conditions were present on the main floor, with wall and flooring materials metering off-scale. The loss was assessed as extensive based on moisture spread, material saturation, and mechanical system impact.

Additional concerns included equipment malfunctions, ongoing water discharge through the ductwork, and compromised building security at the entry door. Environmental conditions within the structure required elevated personal protective measures.

Corrective Actions Performed:
All water extraction efforts on the main level were completed. Drying equipment was deployed, with mitigation efforts prioritized on the upper level where active water migration was occurring. No mitigation work was performed in the lower level at this time, as a full crew was required to complete drying activities efficiently and safely. All conditions and activities were thoroughly documented.

Drying equipment was inspected, and moisture readings were taken on floors and walls throughout the structure. Upon arrival, two dehumidification units in the lower level were found inoperable. One unit displayed a thermistor sensor error and resumed normal operation following a power reset. The second unit indicated a pump blockage; after the drain hose was disconnected and repositioned to discharge directly into a floor drain, the unit resumed normal operation, confirming an obstructed discharge line.

Widespread mold growth was observed on the main floor, which was found to be drier than the lower-level dehumidification areas. Wall moisture readings on the main floor registered off-scale to the highest accessible points, and all linoleum and wood flooring also metered off-scale.

The water heater was emitting an active error alarm, and the main water supply had been shut off. Water continued to drip into the basement through the ductwork. Documentation confirmed that during earlier water migration on the upper level, water filled the duct system and discharged directly into the furnace, rendering the furnace inoperable.

The entry door was unable to be secured using the keypad. Inspection showed the door frame to be warped, with the deadbolt misaligned from the jamb, preventing proper locking.

Due to elevated environmental hazards, respiratory protection was required, and the use of Tyvek protective suits was implemented for personnel working inside the structure.

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